Privacy Policy

This policy was most recently updated on December 27, 2022.

Your privacy is something that AOMO Bedding takes very seriously. This privacy statement's main goal is to make you aware of the information we gather about you, how we use it, and your options for controlling how we use it. The information we gather about you in our stores, on our website, and wherever else we engage with you is covered by this privacy statement. You agree to and accept the practices outlined in this Privacy Policy by using any of our websites or providing us with your information.

We have promised to respect consumers' wishes

to not have their contact information shared with other marketers and
to not have AOMO Bedding contact them through phone, mail, or other means.

Collecting Information About You

Personal Information Categories and Types That We Currently Collect and That We May Collect in the Future

‍We collect or may collect the following categories and types of personal information:

Contact Information: your first and last name, postal address, email address, and phone number;

Other identifying information: your IP address, passwords and other security codes for access, your social network usernames, and cookie identifiers.;

Financial Information: credit card, debit card and bank account information you've used in a transaction with us;

Commercial information: products purchased or viewed on our website;

Audio and visual information: your videos and photos that you've emailed to us, and CCTV images in our store from security cameras.

In addition to the categories of information listed above, we may further collect personal information if it is allowed or required by law. If you opt not to provide us with your personal information, we might not be able to offer you the desired products or services and/or certain functionality of our websites and apps.

Categories of use

We may use your personal information for the following purposes:

We use your contact information, financial information, and commercial information to receive, process, confirm, send and track your order, subscription or registration;

To provide you with tax invoices for our goods and services;

Communicate with you about your order;

To confirm your identity;

To provide you with despatch and tracking information, returns;

To comply with our legal and regulatory obligations;

Provide and maintain functionality on our website;

Handle your customer services requests;

Help us diagnose technical and service problems and administer our stores and website;

To display content that you have created and allowed us to display on our website and services and on social media and other advertising;

When We Share Information with Third Parties

Our Service Providers

To provide specific services like credit card processing, shipping, data research and management, promotional services, etc., we may enter into contracts with businesses or individuals. They are referred to as our Service Providers. We give our service providers the data they require to carry out these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Law Enforcement and Courts

In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to AOMO Bedding or to others. We may also disclose your contact information when we believe the law or legal process requires it.

Cookies

When you visit a website, a little data file called a cookie is stored on your computer's hard drive. A session cookie expires right away when you stop your session (close your browser). A persistent cookie, on the other hand, retains data on your computer's hard drive so that you can access it the next time you visit the same website.

When you visit our website and other websites of interest to you, cookies are used to enhance the quality of our service. They also help us remember who you are when you return, make sure that our products, services, and advertising are tailored to your interests and those of others, process your order, keep track of your status in our promotions, and analyse your patterns of visiting and email interaction. Additionally, we employ cookies to gauge the size of our audience and monitor visitor traffic as well as sales data on our websites.

Customer Privacy Rights

You have the right to ask us what personal data we have obtained, utilised, disclosed, and sold over the past 12 months. Personal Information can include email, first name, last name, address, phone number, etc.

You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

Transaction: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;

Security: to detect data security incidents;

Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law.

Delete and Inaccurate Personal Information

Please be aware that many of our services will not function as intended if we delete your personal information or continue to maintain erroneous personal information. Some examples include, but are not limited to:

Returns: We won't be able to find your order or receipt in our database. If the consumer cannot produce proof of purchase, the transaction will be handled as an unreceived return in accordance with our return policy. In order to complete a return or refund, we will need evidence of purchase from the customer.

Customer Service: There may be restrictions on how we can respond to customer service enquiries. We won't be able to search up past orders or account information, therefore in order to meet your demands, we might ask for proof of purchase.

Online Account & Shopping: There won't be a trace of your internet account. Your online account will no longer have access to the products in your shopping cart, order history, stored addresses, saved recipes, or any other remembered preferences.

Recalls: we will no longer be able to contact you by phone, email, regular mail, or regular mail on product recalls involving products you have purchased.

Security

We maintain procedural, electronic, and physical security measures to protect the privacy and security of information sent to us. Unfortunately, no Internet data transmission can be guaranteed to be 100 percent safe. Because of this, even while we make every effort to safeguard your contact information, we cannot ensure or warrant the security of any information you communicate to or from our websites, and you do so at your own risk. We strongly advise you to keep any password you create with us in a secure location and to keep it private. Additionally, we advise creating a special password just for our websites. When you're done with your visit, don't forget to log out of your account and exit your browser. This is done to protect your account against unauthorised access, especially if you share a computer with someone else or are using one in a public area.

Protecting Children

We do not intentionally solicit information from users under the age of 13 on the Site, nor do we enable such users to submit any Personal Information to us through the Sites. People who are free to submit their personal information without parental approval are the target audience for the Sites. Please get in touch with us if you think we might have any information from a kid under the age of 13.

By contacting us as instructed below in the "Contacting Us" section, if you are under the age of 18 and a registered user of the Sites, you may ask us to delete content or information that you have submitted to the Sites. Note that your request does not guarantee the complete or thorough removal of the material or information; for instance, another user of the Sites may have re-posted your publicly accessible content elsewhere on the Sites or on another website.

Links to Third Party Web Sites

Third-party websites, mobile applications, and online services or platforms may be linked to on the Sites. These links are provided solely for your convenience. We have no control over such third parties and are not liable for their content, availability, or security. Third parties may use your personal information for their own purposes, such as advertising research. If you choose to access any of the third-party links available on the Sites, or if you provide Personal Information through these third-party sites, apps, or platforms, you do so subject to the owner's or operator's privacy policies and terms and conditions of use, not this Privacy Policy.

Policy Changes

If we decide to change our privacy policies in whole or in part, we will notify you by posting a notice on our respective websites. These modifications will take effect on the effective date specified in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and former users of our websites and will override any previously inconsistent policies. Your continued use of our web sites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.