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FAQs

  • Can I buy and use the product outside Australia?
    All of our products are intended for use in Australia, and no warranty or guarantee is provided if the product used outside of the country.
  • Do I need to pay cancellation fee if I cancel my order?
    Orders cancelled by customer after 48 hours of placing it will incur a 35% cancellation and restocking fee, in addition to any shipping charges (as may apply). If the Products in your order are not available, or there is an error in the price or product description that was posted on the Site for the product in your order. We may cancel all or a portion of your order at any time without incurring any liability to you.
  • Where can I check out or try the products?
    Customers are welcomed to visit the store during our opening hours to view and try the products that are displayed online.
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